A Personal Apology From HMR&C

So Her Majesty’s Revenue & Customs have confirmed that our details were amongst those they managed to lose.

Their Acting Chairman, Dave Hartnett, wrote us “a personal apology”. Well, OK, he didn’t actually sign it. And he didn’t even bother stamping a signature on it. {sigh}

So what did it actually say?

“The copy of the data is likely to still be on Government property. The police are now conducting a search. There is no evidence that it is in the possession of anyone else.”

Well considering it was supposed to have gone from an office in Newcastle to an office somewhere else, they should have been able to find them by now, surely, if they are likely to still be on Governemet property? And of course there’s no evidence that it isn’t in the possession of anyone else, is there?

So what data is it they’ve managed to shove on a CD and lose? Nothing important, I expect.

“This data includes your and your children’s names and dates of birth, your address, your National Insurance number and, where relevant, the details of the bank or building society account…”

So … most of the necessary details for identity fraud.

Ah well, we can take comfort from his assuances that:

“all efforts are being made to ensure that such a loss can never happen again.”

What? Like maybe sending two CDs’ worth of data by e-mail rather than putting it onto CDs and shoving it in the post? And as I pointed out in my earlier post on this subject, it’s not the first time these idiots have messed up.

Am I confident in their abilities? Am I fuck! Same bunch of civil servants with cast-iron, index-linked pensions and no responsibility…